AI DRIVEN SMART DATA PLATFORM

Understand your customers and unlock growth

The brand that best understands its customers is the brand that WINS

Start free trial

What you get

Forge direct customer relationships

Create direct customer relationships and forge a loyal Focus Group you may consult at your own will.

Get instant feedback for critical decisions

Validate critical business decisions before you take them by consulting with your Customer Focus Group.

Identify your most valuable customers

So you can grow your business in revenues and reduce marketing costs by a better targeting of your most valuable Customers.

Start free trial

Revolutionary features

Chat with your AI Customer

The AI Customer mimic your real customers in how they talk and think. They are powered by the data gathered - the more data, the better they get. Ask your AI Customer questions about your products, campaign ideas, their pain points and get immediate answers. Consult the point of view of your customers in only a matter of minutes!

Recommended Actions

Transforming your survey insights, our revolutionary feature harnesses Generative AI to deliver tailored, actionable recommendations. Say goodbye to guesswork! Instantly receive category-specific top actions, empowering marketers to swiftly implement strategies and drive results. Revolutionize your approach from research to ROI.

Conversational AI Surveys

Break free from the limitations of traditional surveys! Our AI Survey feature elevates engagement by adapting questions based on individual responses, mimicking a natural conversation. Experience the power of personalized insights to drive your survey objectives forward, effortlessly.

Surveys that plants trees

Elevate your customer research game! Our surveys use purposeful incentives like tree planting, resonating with responsible brands' customers. This ensures higher participation levels and truthful responses, regardless of the invitation channel. Plus, it fosters ongoing engagement as respondents contribute more, making a tangible impact on people and the planet.

How it works

Tell us about your most burning issue right now

Start by giving a short brief on your current challenge. Perhaps it is a customer blind-spot you really need to validate for decision making.

Invite your customers to a dialogue

You will get an effective branded survey tailored to your research objective, together with invitations adapted to the touchpoint of choice. All you need to do is send it!

Get immediate responses and recommended actions

As customers respond, the data will be neatly collected in a repository for you to view. Customer emails and responses which are turned into conclusions and recommended actions. Simplifying your work and saving your valuable time.

Establish a stable feedback channel based on purpose

Our purposeful incentives pave the way for continued customer dialogue and deepened understanding. Ultimately, bringing you insights and an understanding, that will significantly boost your marketing capabilities.

Try our AI-powered survey builder

Built for all types of responsible businesses

Food & Beverages

Clothing & Apparel

Home & Personal Care

Publishers

Hospitality

Food & Beverages

Consumer preferences and trends constantly evolve, so not having access to customer data puts challenger brands at a disadvantage compared to larger competitors who count with more extensive consumer insights.

How we can help

Gather Feedback:

With direct customer contact, it is easy for brands to collect feedback on their products, understand customer satisfaction levels, and identify areas for improvement.

Build Brand Loyalty:

Establish lasting relationships with consumers becomes effortless with the purposeful interaction and engagement opportunities.

Identify Target Audience:

No more guesswork when pinpointing who the ideal customer is with their preferences, and purchasing behaviors mapped.

Personalize Marketing Efforts:

Rich customer data enable the tailoring of marketing campaigns and product offerings to specific consumer segments.

Clothing & Apparel

Consumer preferences and trends constantly evolve, so not having access to customer data puts challenger brands at a disadvantage compared to established ones who count with more extensive consumer insights, larger budgets and more extensive customer databases, making it harder to carve out a significant market share.

How we can help

Improved Target Audience Insights:

Access to end-customer data let brands easily identify and understand their target audience's demographics, preferences, and buying behaviors.

Effective Marketing Strategies:

Access to customer insights enables the creation of tailored marketing campaigns that resonate well with target customers, aligning with their preferences and interests.

Enhanced Product Development:

Direct feedback from customers facilitates product development that truly cater to their likes, dislikes, and needs.

Strengthened Brand Loyalty:

Regular contact with customers allows for the establishment of meaningful connections and the building of brand loyalty, essential for encouraging repeat purchases and advocacy.

Home & Personal Care

The main growth challenge revolve around establishing brand awareness, understanding consumer needs, and fostering brand loyalty.

How we can help

Enhanced Target Audience Insights:

With access to end-customer data, brands can effectively identify and understand their target audience's demographics, preferences, and purchasing behaviors.

Improved Product and Marketing Tailoring:

Insights into consumer preferences, pain points, and buying habits enable the creation of products and marketing campaigns that truly resonate with consumers.

Effective Product Development:

Direct feedback from customers aids in developing new products or enhancing existing ones to meet their experiences and desires accurately.

Competitive Edge Against Established Brands:

Access to comprehensive customer data provides challenger brands with the leverage needed to compete against well-established brands, despite smaller budgets.

Publishers

The primary growth challenge lies in maximizing reader engagement, understanding audience preferences, and monetizing content effectively.

How we can help

Effective Content Personalization:

Sufficient reader data facilitates the delivery of personalized content, key to boosting reader engagement and retention by resonating with individual preferences.

Optimized Monetization:

A deep understanding of reader behavior and preferences, gained through detailed reader data, allows publishers to optimize revenue streams and pricing strategies more effectively.

Strengthened Brand Loyalty:

With reader contact data, publishers can cultivate meaningful relationships with their audience, fostering brand loyalty and ensuring growth.

Competitive Advantage:

Access to detailed reader data empowers online publishers, improving their targeting and engagement to compete effectively with tech giants and social media platforms.

Hospitality

Hotel chains and restaurant groups face a primary growth challenge in enhancing guest experiences, optimizing operations, and driving repeat business.

How we can help

Enhanced Personalization:

Access to comprehensive customer data enables brands to tailor interactions, recommendations, and promotions, significantly improving the guest experience and satisfaction.

Effective Feedback Channels:

Customer data enables hospitality brands to quickly gather and respond to guest feedback, improving satisfaction and loyalty efficiently.

Strengthened Brand Loyalty:

Having detailed customer data facilitates stronger relationships with guests, encouraging repeat visits and word-of-mouth referrals, thereby building enduring brand loyalty.

Competitive Edge:

Access to rich customer data gives challenger hospitality brands a competitive advantage, allowing them to compete effectively with established chains by enhancing guest attention and loyalty.

Choose a plan that fits your needs

Get actionable customer intelligence for your Marketing and Product work

Try Basic

Assisted Customer Intelligence. Actionable Decision Making

Free*

* No tech fees, just pay for the trees

Try Basic

Unique features

✔️ Full-Service Invitation & Survey creation
✔️ Outcome focused surveys
✔️ Actionable conclusions and recommendations
✔️ Curated participant contact list
✔️ Reward participation with tree planting*
✔️ Quantified SDG impact of surveys

Also Included

✔️ 1 invitation & Survey Built
✔️ Interactive Survey Dashboard
✔️ End to End support
✔️ 1 User
✔️ 1 Language

Rewards

* Choose to include a minimum of 100 trees for €1 / tree

See detailed description of all features

Basic

Assisted Customer Intelligence. Actionable Decision Making

€

259

/ month

15% off for annual commitment

Get Basic

Unique features

Also Included

✔️ 3 Invitations & Surveys Built / month
✔️ Interactive Survey Dashboards
✔️ End to End support
✔️ 1 User
✔️ 1 Language

Rewards

*100 trees included in price per month. From there on a price of €1 / tree will be charged.

See detailed description of all features

Premium

Full-Service Customer Intelligence. Lead & Audience Generation

€

1299

/ month

15% off for annual commitment

Get Premium

Everything in Basic and...

✔️ AI Customer Persona generation
✔️ Get AI & Human assistance for intel gathering across products and geographies
✔️ Cross-reference stored data and intelligence
✔️ Response data connected to your tech stack
✔️ Choose reward types beside trees*

Also Included

✔️ Unlimited Invitation & Survey Built
✔️ Interactive Survey Dashboards
✔️ Premium support
✔️ Up to 5 Users
✔️ Multi-lingual experience

Rewards

*Choose reward. Price per unit will be added to your invoice according to survey participation.

See detailed description of all features

Success stories

"We have a large number of followers on social media, but I feel like I don't know anything about our end consumer, I make many assumptions, I imagine many things, but I have no certainty. Using Tribaldata is a no-brainer to me.”

Octavio Laguía,

CEO